Services

Lou’s is a place to do some laundry and get a nutritious lunch.  But it’s also much more than that.  We offer a range of services, from the most basic one of being a safe place, to providing support for daily life and opportunities for creative expression.  Starting with the most basic, our services fall into the following areas:

1. Just being safe.

Lou’s is a place to rest, to have some company and to escape the pressures of the street. We’ve got a courtyard and a balcony where clients can sit and have a coffee, as well as a lounge room with  a TV and computer.

2. Eating, washing, getting clothing.

At this women’s refuge, we serve breakfast and lunch Monday through Friday. Clients can have a shower, find a change of clothing from the clothing room, and wash clothes in the laundry.

3. Case management.

The Lou’s staff address a wide range of client needs–from crisis case management and counselling to longer term goal setting.  This includes finding a bed, escorting clients to appointments, dealing with government departments, collaborating with other services and helping clients set and meet their priorities.

4. Doctors, lawyers.

We have a doctor and a lawyer at Lou’s. They provide practical solutions to many of the problems faced by our clients and treat everything in absolute confidence.  Find out more.

5. Finding a new balance in life – and having fun.

Once our clients have addressed their most urgent needs, they can start to rebuild self esteem, remember old skills, learn new ones, make friends, have a laugh and find out that life is worth living. Lou’s offers an extraordinary range of classes from art and music to jewellery making, collage and creative writing.